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Urgent: Saving some fees imposed on residents when issuing and renewing identity
identity

Residents in the country reported that the procedure to stop printing the residence sticker on passports, which was implemented last Monday, saved them delivery service fees of up to 35 dirhams, for each transaction, which was collected by the delivery companies concerned with receiving the resident’s passport and printing the residence sticker on it. Then return it to the customer. They told "Emirates Today" that stopping printing the residence poster is a positive step within the procedures to facilitate individuals' access to the services provided and the development of digital life in the country, noting that they have benefited from electronic and digital services provided by the Federal Authority for Identity, Citizenship, Customs and Ports Security, and at the forefront This saves time and effort in going to service centers and not having to perform the service in person. They confirmed that they can now apply themselves to the application for issuing and renewing the identity and residency card electronically, whether for themselves or their families, through the authority's website or the smart application. It reaches more than 40 dirhams in ID applications. For its part, the Federal Authority for Identity, Citizenship, Customs and Ports Security confirmed that the decision to cancel the residence voucher came in implementation of the decision of the Council of Ministers, in support of the development of services provided and the application of best practices, and in order to achieve flexibility that aims to reduce the steps associated with the process of issuance and renewal of residence to be associated with the identity card in a new unified form that includes The two services of issuing and renewing the residence permit and the identity card in one application, instead of the previous individual applications, based on the improvement and development processes related to the customers’ journey, in embodiment of the UAE’s vision to provide world-class and high-quality services enhanced by technology. She stated that the entry into force of the decision to cancel the residency voucher will stop the service of receiving and handing over the resident's passport previously assigned to the installation of the residency voucher sticker, which achieves a complete smart transformation of the residency services in the authority, which enhances the happiness of customers, and adds qualitative flexibility in the issuance processes. and renewal.

Residents in the country reported that the procedure to stop printing the residence sticker on passports, which was implemented last Monday, saved them delivery service fees of up to 35 dirhams, for each transaction, which was collected by the delivery companies concerned with receiving the resident’s passport and printing the residence sticker on it. Then return it to the customer.

They told "Emirates Today" that stopping printing the residence poster is a positive step within the procedures to facilitate individuals' access to the services provided and the development of digital life in the country, noting that they have benefited from electronic and digital services provided by the Federal Authority for Identity, Citizenship, Customs and Ports Security, and at the forefront This saves time and effort in going to service centers and not having to perform the service in person.

They confirmed that they can now apply themselves to the application for issuing and renewing the identity and residency card electronically, whether for themselves or their families, through the authority's website or the smart application. It reaches more than 40 dirhams in ID applications.

For its part, the Federal Authority for Identity, Citizenship, Customs and Ports Security confirmed that the decision to cancel the residence voucher came in implementation of the decision of the Council of Ministers, in support of the development of services provided and the application of best practices, and in order to achieve flexibility that aims to reduce the steps associated with the process of issuance and renewal of residence to be associated with the identity card in a new unified form that includes The two services of issuing and renewing the residence permit and the identity card in one application, instead of the previous individual applications, based on the improvement and development processes related to the customers’ journey, in embodiment of the UAE’s vision to provide world-class and high-quality services enhanced by technology.

She stated that the entry into force of the decision to cancel the residency voucher will stop the service of receiving and handing over the resident's passport previously assigned to the installation of the residency voucher sticker, which achieves a complete smart transformation of the residency services in the authority, which enhances the happiness of customers, and adds qualitative flexibility in the issuance processes. and renewal.

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