In a decisive move to manage public sector operations during the current extraordinary circumstances, Dr. Issam Al-Rubay’an, President of the Civil Service Commission (CSC), announced on Tuesday, March 10, 2026, a comprehensive plan to restructure government work attendance.

The primary goal is to ensure public safety while maintaining the continuity of essential services.

​The 30% Attendance Rule

Speaking to Kuwait Television, Dr. Al-Rubay’an clarified that the Civil Service Council has officially decided to limit the number of employees physically present at government offices to a maximum of 30%. Consequently, the remaining 70% of the workforce is officially exempted from physical attendance and clocking in. Crucially, this exemption period will be legally counted as "active service," ensuring that employees' professional records and benefits remain unaffected.

​Digital Transformation and Remote Work

The CSC chief highlighted the immediate activation of remote work protocols wherever applicable. To streamline efforts, evening shifts have been suspended, focusing all administrative energy on morning operations. While the majority may work from home, Dr. Al-Rubay’an confirmed that senior officials and supervisors will remain on-site daily to manage urgent inquiries and provide immediate assistance to citizens via the CSC headquarters, the "Sahel" application, and the official website.

​Resolving the Status of Stranded Employees

Addressing those currently unable to return to the country due to the crisis, Dr. Al-Rubay’an announced a circular designating them as "exempted from work." Their absence will be treated as actual work duration, provided they submit the necessary documentation upon their return. He concluded by stating that the Civil Service Council remains in a permanent state of meeting to address any emerging issues, ensuring that Kuwait’s administrative backbone remains strong and responsive to the needs of its people through integrated digital systems.