Kuwait has officially entered a new era of digital economy regulation with the issuance of Amiri Decree-Law No. 10 of 2026. This comprehensive legislative framework is designed to align Kuwait’s digital sector with global standards, fostering a competitive environment that balances technological innovation with robust consumer protection.
A Strategic Leap Towards Vision 2035
The law serves as a vital pillar for the "New Kuwait 2035" vision, aiming to accelerate digital transformation and sustainable development. Comprising 45 articles across 10 chapters, the decree integrates seamlessly with existing cyber-security, consumer protection, and intellectual property laws, ensuring a secure ecosystem for both investors and users.
Key Provisions for Digital Merchants and Consumers
Under the supervision of the Ministry of Commerce and Industry, all digital trade entities must now be officially registered. The law introduces groundbreaking rights for digital shoppers in Kuwait, including:
• 14-Day Return Policy: Consumers have the right to return or exchange products within 14 days of receipt with a full refund.
• Error Correction: The ability to cancel or amend transactions caused by technical errors in electronic contracting systems.
• Strict Advertising Standards: A total ban on misleading ads, requiring full transparency regarding product specifications and seller contact details.
Financial Security and Enforcement
The decree mandates strict adherence to Kuwait’s cyber-security protocols and requires the use of payment gateways licensed by the Central Bank of Kuwait (CBK). To ensure swift justice, two specialized committees—the Violations Committee and the Dispute Settlement Committee—have been established.
Non-compliance can lead to severe penalties, including imprisonment, heavy fines, or the permanent closure of digital storefronts. The law will take full effect six months after its publication in the Official Gazette.
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